Contact Us

We're here to help! We respond to emails as quickly as possible, every day of the week, in the order they're received.

Here are immediate answers to our most commonly-asked questions.

Customer questions

Find more answers in our Customer Help Center.

Merchant questions

Find more merchant answers in our Merchant Help Center.

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Concerns can also be addressed directly to our corporate headquarters at:

OpenSky
c/o MoreCommerce
214 W. 29th Street, 2nd Floor
New York, NY 10001

Or you can email our support team directly. Please note, using the form above will ensure the most streamlined support and ensure that we have correctly documented your concern or question.
[email protected]



Welcome!

PickPerfect.com is being merged in to our OpenSky.com web store. For any customer services inquiries please email our support team directly at [email protected]

Where is my order?

How do I get the status of my order?

You will have received an email letting you know that your order has shipped. It will include the carrier (USPS, UPS, FedEx) and tracking number of your package. The time it takes for a package to ship can vary widely depending on the merchant and type of product. You can email our support team directly at [email protected]

Returns, Refunds, and Cancellations

How do I cancel my order?

You can email our support team directly at [email protected]

How do I return something?

You can return or exchange eligible items up to 14 days from the date your order was delivered as long as products are in resalable condition. Items must be in their original condition (unused, unwashed and undamaged) with all the packaging intact.

My package arrived damaged! What should I do?

You can email our support team directly at [email protected]