Shopping here is all fun, no worries.

We guarantee a happy shopping experience through and through. From the minute our merchants are approved to join OpenSky, we work closely with them to ensure you have the best experience possible. We find your new favorites for you, and if you don’t love something you buy, we’ll take it right back. Learn more about our easy Return Policy.

Our quality products and exceptionally friendly customer service is the gold standard. We’re here to help 24/7 and work to raise the bar every day. If you have feedback for us, we’ll listen. Contact us anytime and let us know how we’re doing.

The fun begins here.

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Welcome! is being merged in to our web store. For any customer services inquiries please email our support team directly at [email protected]

Where is my order?

How do I get the status of my order?

You will have received an email letting you know that your order has shipped. It will include the carrier (USPS, UPS, FedEx) and tracking number of your package. The time it takes for a package to ship can vary widely depending on the merchant and type of product. You can email our support team directly at [email protected]

Returns, Refunds, and Cancellations

How do I cancel my order?

You can email our support team directly at [email protected]

How do I return something?

You can return or exchange eligible items up to 14 days from the date your order was delivered as long as products are in resalable condition. Items must be in their original condition (unused, unwashed and undamaged) with all the packaging intact.

My package arrived damaged! What should I do?

You can email our support team directly at [email protected]